Lines in Image

Try removing any other USB devices plugged into computer.

All USB ports on a system share an alotted power "pool."

 

Try an alternate USB port on computer, preferably on the back of the tower.

Ports on monitors, front of computer, etc. are often underpowered.

 

Try installing a powered USB 2.0 hub (connected to a USB 2.0 port).

This provides standalone power to device, not sharing resources with other devices.

 

Check that you are utilizing a USB 2.0 port. (usually shown as USB2...host controller)

If unsure, look in device manager, and in "view" select "devices by connection."

 

If port is USB 2.0 check to see that a USB 1.0 repeater and/or cable is not being used.

This will reduce the communication speed well below the port's potential.

 

callout_top50_2011

Digital Doc IRIS - Voted TOP 50 Technology

Products of 2011 by Dentistry Today!

View Products Details

callout-nmda

Come see us at the New Mexico Dental

Association 103rd Annual Session - Booth #133

View Event Details

callout_top100

Digital Doc IRIS - Voted TOP 100

Products of 2010 by Dentistry Today!

View Product Details