In certain applications, most frequently in Kodak Dental Imaging, an "Error: Open Cam" message will appear. This usually occurs when the imaging component is opened and the Icon camera is not connected.
It is often hidden behind other active windows and does not allow the selection of other items within application.
Sometimes the window will recreate itself each time the mouse is clicked elsewhere.
The solution to this issue is to install the appropriate PnP Service Update.
There is an issue on certain systems with Windows (Live) Messenger and this dialogue.
Users may receive a window "Error: Open Cam" when the camera is connected and Windows Messenger is running.
Possible solutions for users experiencing this problem:
1. Either install the PnP Service Update which will minimize the issue, but may not eliminate it.
2. If feasible, uninstall Windows Messenger through add/remove programs in Control Panel.
This message can also be the result of a low-power situation.
The camera is not consistently recognized by the system due to lack of power.
This is often followed by video loss which requires the camera to be disconnected from and reconnected to system.
See Green Screen for solutions to low power conditions.
