Troubleshooting
If your camera or other USB devices are "disappearing" from your computer, this could be due to USB Power Management.…
category:
Hardware
The camera installing as a USB PVR-TV device is a common problem; it is the driver set that Windows Update…
category:
Hardware
Be sure that the “NET Service” is located in Services.
This can be accessed though Control Panel > Administrative tools…
category:
Capture
In certain applications, most frequently in Kodak Dental Imaging, an "Error: Open Cam" message will appear. This usually occurs when…
category:
Windows Errors
(The following applies to "pulse" mode. See notes at bottom for variations.)
Navigate to Control Panel
Start → Control Panel…
category:
Capture
There is a known issue with Windows Vista and the sleep and hibernate modes.
Upon "awakening," the NET service (capture…
category:
Capture
A black screen generally means that the application is not recognizing a signal from the camera.
Check to make…
category:
Hardware
Check that we are utilizing a USB 2.0 port. (usually shown as USB2...host controller)
If unsure, look in device manager,…
category:
Hardware
